specialists in quality workwear

Returns & Exchanges

Bespoke orders, which are those with very specific alterations including a different colour uniform, coloured trim or embroidery work, cannot be returned or exchanged.

Shipping and processing charges are non-refundable.

The cost of the return shipping must be prepaid at the point of return.

We are not responsible for customers returns that are not received.

Please allow 14 working days for us to receive and process your return. However, if you are requesting to exchange your item we do not have in stock it can take a further 14 working days for you to receive your goods.

All goods being returned or exchanged must be unworn, unwashed and returned in the same condition as they were received. Garments with odours or marks including perfume, makeup and deodorant will not be accepted. If items are returned in new condition within 14 days, with proof of purchase, and the item(s) have not been worn, washed or embroidered, you will receive a full refund for the cost of the product, based on your original payment method.

If you place your order with credit card, the credit will be posted to your credit card account the day we process your return. Please note it can take your bank between 7-10 working days to action this refund.

Wrong item shipped or damaged in transit

For fastest service, call us at 045/525395 or e-mail us at info@laceysworkwear.ie with your name, address, phone number and date of order and details of the item you ordered and the item you received. If the requested item is in stock, we will ship it to you immediately.
We offer 2 methods to return and exchange items purchased online

1 – Mail us back the item

Our returns address is:

Earleys Fashion Ltd.,
Laceys Workwear,
Main Street,
Monasterevin,
Co.Kildare
W34 TX05

Please use www.returnmyshopping.ie and select Earleys Fashion Ltd.

2 – Merchandise can also be returned at our store location with the original packing list. Please bring return items in original product packaging to help expedite the returns or exchange process.

 

If you have any additional questions, please contact us at info@laceysworkwear.ie